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Retino - Blog

Vratky a reklamace nemusí být nekonečný chaos

Vratky a reklamace nemusí být nekonečný chaos  Excelovská tabulka s hromadou identifikačních znaků zákazníka. Vzorec na upozornění blížícího se data – v lepším případě. Nestrukturované poznámky k jednotlivým případům. A celkový chaos kolem vrat...

Integrace pro BigCommerce

Integrace pro BigCommerce Retino zatím není integrováno s BigCommerce, ale integraci plánujeme. Pokud se chcete dozvědět jako první, až bude integrace s BigCommerce hotová, zanechte nám na sebe prosím kontakt. Let me know

Case studies

E-shop OdKarla.cz saves 75% of time thanks to Retino automatization

E-shop OdKarla.cz saves 75% of time thanks to Retino automation OdKarla.cz is an e-shop with secondhand products and 14 days return period. Customer´s happiness is the top priority for OdKarla.cz. This is proven also by the participation in final ...

Case studies

Topgal.sk uses Retino to pursue extra customer care. This strategy turs out as highly profitable in the long run.

Topgal uses Retino to pursue extra customer care. This strategy turs out as highly profitable in the long run. Mr. Zoltán Korcsmáros is the leader of customer support at Topgal.sk. We talked about ther returns and exchanges solutions and about the...

Case studies

Thanks to Retino, Nakup-Nabytek.cz has great overview of returns and exchanges. Moreover, they save 70 % of time.

Nakup-nabytek.cz je zavedený e-shop s nábytkem a bytovými doplňky. E-shop disponuje vlastním skladem, kde se nachází přes 10 000 produktů dostupných ihned k odeslání.

eCommerce Trends That Can Cost You Conversions

eCommerce Trends That Can Cost You Conversions The internet is full of trends you should follow to give your online store a competitive edge. However, not all of them are as effective as they seem to be. We’ve listed 4 eCommerce trends that ...

Benefits of Collecting Customer Feedback

Benefits of Collecting Customer Feedback Want to drive customer loyalty? Ask for feedback from your customers after every purchase they made. 67% of customers mention bad experience as a reason to churn but only 1 out of 26 unhappy customers...

Online Stores That Provide Great Return Policies

Online Stores That Provide Great Return Policies What is the secret of successful online stores? They never forget about post-purchase experience. With 70% of customers reading your return policy, it is a great chance to turn your retur...

BEFORE AND AFTER: Interview with Miroslav Štufka

BEFORE AND AFTER: Interview with Miroslav Štufka Mission of Retino is to help e-shops with their returns and claims. But how does the cooperation with us look like in reality? Meet Miroslav Štufka, founder and director of Ventishop,&nbs...