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SupportBox integration now also shows where the shipment is
RETINOvinky

SupportBox integration now also shows where the shipment is

The integration with SupportBox, a customer communication tool, has now been extended with data from Retino Tracking. This means that with every incoming message, the support agent can see not only returns and complaints, but also the current shipment status.

We've Launched the AI Editor: Creating Professional Transactional Emails Has Never Been Easier
RETINOvinky

We've Launched the AI Editor: Creating Professional Transactional Emails Has Never Been Easier

Forget hours spent on templates and code. Our new AI editor creates professional, on-brand transactional emails for you in literally seconds — just describe what you need.

New in Retino Tracking: Transactional Emails from Order Creation to Delivery
RETINOvinky

New in Retino Tracking: Transactional Emails from Order Creation to Delivery

Customers expect to stay informed about their order at every step after purchase. That’s why Retino Tracking is introducing automated transactional emails — key messages that build trust, save time, and unify communication under the online store’s brand.

How to Prepare Your Online Store for the 2025 Season
RETINOvinky

How to Prepare Your Online Store for the 2025 Season

How to get your online store ready for the 2025 season — stress-free. Find out how to eliminate chaos around delivery, claims, and customer support. Discover what steps to take to handle record-breaking order volumes and keep customers happy enough to come back.

Retino Now Integrates with WooCommerce Online Stores
RETINOvinky

Retino Now Integrates with WooCommerce Online Stores

We're welcoming WooCommerce to our list of platform integrations — the most widely used e-commerce solution for WordPress.

New Legal Requirement in E-Commerce: The Withdrawal Button
RETINOvinky

New Legal Requirement in E-Commerce: The Withdrawal Button

Returns without obstacles. From June 2026, every online store will be required to make withdrawing from a contract just as easy as making a purchase — via a clear button.