Simplify your returns process to the fullest. Your customers can book their own return shipping, and the system guides them automatically. This means less work for you and no logistics hassles.
Benefits
A complete solution that saves time for both you and your customers.
Customers can choose between dropping off the package at a designated point (drop-off) or scheduling a courier pickup from their address (pickup).
Customers always send returns to your correct warehouse address. No more confusion with wrong addresses!
Every return is automatically linked to the specific customer and case. You'll instantly know who sent the package.
Save time by setting up rules to automatically approve return shipping requests.
A central hub to manage all return shipments, complete with filtering and export options.
Automatic tracking of shipment status with notifications for key events.
Return shipping from A to Z
A simple process from the initial request to the final delivery. You have full control in a single, clear interface.
Shipping paid by:
Available carriers:
In the customer portal, you decide:
which carriers to offer your customers
whether you or the customer pays for shipping
which contracts to use (yours or ours)
whether to review requests manually or set up automation
In the "Shipping" section, you'll find:
all booked return shipments
the real-time status of every shipment
the link to the specific case and customer
the option to bulk export labels
Invoicing
A flexible option for every type of online store and customer. You can also combine contracts and set up processes that are tailored to your specific needs.
Pay per shipment
Take advantage of our preferential rates. Ideal for smaller online stores. You can set your own prices for the customer.
€0 for you
The customer pays for shipping directly in the portal.
15 € per contract
Connect your own carrier contracts via API keys and use your negotiated rates. You have full control over the shipping and are responsible for it.
Integrations
We cooperate with all major carriers.
Abroad
Thanks to exclusive contracts, we offer the best prices on the market.
Our large parcel volume allows us to offer exclusive rates, saving you up to 70% on standard tariffs.
The same seamless online experience as your domestic returns.
Dependable, fully-tracked shipping from start to finish.
Regular price:
4€
Our price:
2.4€
Save 40%Regular price:
4€
Our price:
1.6€
Save 60%Regular price:
5€
Our price:
1.6€
Save 68%