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tracking

Tracking that delivers results

Higher deliverability, better customer experience, and lower operating costs. Retino Tracking gives online stores control over shipping quality and speed while reducing the load on customer support.

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Delivered
Your shipment has been delivered. Thank you for your order!
Czech Post
DR1234567890C
View detail ↗
Shipment delivered successfully yesterday
Shipment is in transit 2 days ago
Carrier received shipping data 3 days ago
Order number
2025-0002402
Shipment status
Delivered
Order date
20.05.2025
Delivery method
To address
Watch Series 5
1× Watch Series 5
11 690 Kč
1× Česká Pošta - Balík Do ruky
79 Kč
Last 30 days
Total shipments
1439
Prepaid Cash on delivery
99 % 1 %
To branch To address
30 % 70 %
Shipments over period
Shows the number of shipments imported for tracking over time.
80 60 40 20 0
5. 5. 2025 12. 5. 2025 19. 5. 2025 26. 5. 2025 2. 6. 2025
2,19 D
Average delivery time
D+0
0 %
D+1
39 %
D+2
27 %
D+3
19 %
D+4
9 %
D+5
4 %
D+6
1 %
D+7+
1 %
astratex
vuch
knihydobrovsky
grizly
4camping
bezvavlasy
rituals
sconto
brainmarket
astratex
vuch
knihydobrovsky
grizly
4camping
bezvavlasy
rituals
sconto
brainmarket
More than just shipment tracking

Logistics that makes money

You deliver shipments more efficiently, cheaper, and improve the customer experience.

All shipments

147 active shipments
PPL

401975245002

Martin Svoboda • Order No. #2025061234

Awaiting pickup
DPD

05025089764

Petr Dvořák • Order No. #2025061235

Awaiting pickup
Česká pošta

RR123456789CZ

Marie Svobodová • Order No. #2025061178

In transit
GLS

629485321

Eva Procházková • Order No. #2025061201

In transit
DPD

05025089765

Lenka Dvořáková • Order No. #2025061189

In transit
FedEx

7728492018

Ondřej Beneš • Order No. #2025061156

In transit
DHL

DH2025052812

Tomáš Černý • Order No. #2025051089

Delivered
Zásilkovna

Z12345678901

Alena Krejčová • Order No. #2025051134

Returned
PPL

40107520002

Pavel Novotný • Order No. #2025051056

Delivered
GLS

40107520001

Jan Novák • Order No. #2025051098

Delivered
Česká pošta

RR987654321CZ

Jiří Pospíšil • Order No. #2025051067

Delivered
GLS

629485322

Věra Marková • Order No. #2025051023

Delivered

Showing 13 of 147 shipments

Zásilkovna

Z12345678900

Waiting 3 days 28.5. 15:20

Matouš Novák • Order No. #2025051167

Order Details

Order created

Matouš Novák, e-shop.cz

27. May 2025 8:01

Shipping

Accepted by carrier

DEPOT - Ostrava

27. May 2025 14:36

In transit

DEPOT → Dogbarf Ostrava

28. May 2025 8:34

Delivery

Delivered to pickup point

Dogbarf, Přívozská, 702 00

28. May 2025 15:01

Picked up by customer

Awaiting completion

Track & Trace

The customer has a complete overview of their shipment directly on your online store. All information is available here without the need to redirect to the carrier's website.

Thank you for your order Your shipment has been delivered. We hope you are satisfied!
CP
Czech Post DR1234567890C
View detail
Shipment successfully delivered yesterday
Shipment in transit 2 days ago
Carrier received shipping data 3 days ago
Order number 2025-0002402
Shipment status Delivered
Order date 20.05.2025
Delivery method To address
Delivery address
Retino.com
10 Main Street
London EC1A 1BB
United Kingdom
Billing address
Retino.com
10 Main Street
London EC1A 1BB
United Kingdom
1x Watch S. 5 Rose Gold
$135.00
Macbook Air Rose Gold
$349.00
1x Shipping Postal service
$9.00

Carrier and cost reports

Thanks to an overview of individual carriers, you'll have control over delivery speed and quality. Based on this data, you can actively respond and streamline your logistics to offer better services.

Cost trend
Shows cost trends over time.
30000 25000 20000 15000 10000 5000 0
3. 3. 2025 10. 3. 2025 17. 3. 2025 24. 3. 2025

Automatic shipment notifications

Notifications are automatically sent to customers in your design, not the carrier's. This way you stay in touch with the customer until delivery.

Active automations
Your order is ready for pickup when shipment status changed to available for pickup
Last chance to pick up order #[[order.code]] when shipment had n days remaining at branch (n=0)
You have 2 days left to pick up your order when shipment had n days remaining at branch (n=2)
20200001 — John Smith Not interested anymore in this product
Savings calculator

What savings will higher deliverability bring?

Retino Tracking significantly reduces the number of uncollected shipments – by tens of percent for our clients. Find out how much you can save.

Enter your values

2 000
Shipments
0 50 000
Per order
0
2.5 %
Uncollected
0.5 % 4 %

How does the calculation work?

1.

Retino Tracking reduces the number of uncollected shipments. In the calculation, we assume a reduction of 44 %.

2.

We calculate cost savings due to higher deliverability, i.e., savings on shipping and handling.

3.

You gain revenue from orders that would otherwise be lost due to non-collection.

4.

From the total savings, we subtract the cost of Retino Tracking, which varies based on shipment volume.

Your savings

Before
50
Uncollected
After
28
Uncollected
Saved
22
Shipments
Saved shipment costs

Reduced costs for returned shipments

Recovered revenue

Revenue from previously uncollected orders

Retino Tracking costs

Monthly service fee

Monthly savings

After deducting costs

Annual savings

Total for 12 months

Your tracking price

per month

Price varies based on shipment volume

Up to 500 shipments:
501 - 2000 shipments:
Over 2000 shipments:
Benefits

Other benefits of Retino Tracking

In addition to measurable financial benefits, Retino Tracking brings a range of other advantages that positively impact the overall functioning of your online store and customer relationships.

Increased customer satisfaction and loyalty

Thanks to informing customers about shipment status with a clear online dashboard on your website, you'll increase customer satisfaction.

Reduction in customer support inquiries

Customers know where their shipment is without needing to contact your support. Questions like "Where is my package?" are a thing of the past.

Early detection of problematic shipments

Alerts about delays, loss, or damage to shipments allow you to solve problems proactively. Timely communication also enhances the perception of your brand as trustworthy.

Better utilization of marketing spend

Thanks to increased deliverability, you'll make full use of marketing activities. The customer will also stay in contact with you and your website even after purchase.

Reduced costs and efficient logistics processes

You'll get clear data on all carriers including shipping cost reports, which will make your logistics transparent and more efficient.

Extra time for online store growth

Fewer support inquiries, better work organization, overview in one place – your team can focus on strategic tasks instead of dealing with operational delivery problems.

free trial

Try all features FREE for 14 days

Create a free account Contact us
retino_dashboard_laptop_en
Integration

Track your favorite carrier

We support all key carriers in the market, including foreign ones. Missing one? We'll quickly add it for you. Just get in touch.

All carriers Contact us
PPL
DHL
GLS
Geis
DPD
Czech Postt
Packeta
Toptrans
Slovakia Post
Pošta bez hranic
One by Allegro
+36 more
From problems to savings

Stories of online stores that improved their logistics

Read how our clients solved delivery problems and gained a competitive advantage.

Background for Lukáš Pavelek testimonial
"We were looking for a way to better communicate the last chance to pick up a shipment. Thanks to Retino Tracking, the number of undelivered shipments decreased by 44%."
L

Lukáš Pavelek

Background for Adriana Skotalová testimonial
"Thanks to Retino Tracking, we save approximately 22 hours each month and negative reviews due to delivery decreased by 30%."
A

Adriana Skotalová

Background for Lukáš Sluka testimonial
"Thanks to Retino Tracking, we have access to data that e-shops don't usually have. We also get great feedback from customers about Retino Tracking – they often say they've 'never experienced such clear and transparent delivery before.'"
L

Lukáš Sluka

Background for Vít Hellebrand testimonial
"Customers choose carriers in their cart, but they no longer distinguish between whether we make a mistake or the carrier, a third party, does. Using tracking is pretty much the only way to fight this."
V

Vít Hellebrand