20. March 2023 Case studies

Retino Replaced a Notepad and Established Processes at WOOX

The Problem WOOX operates in the fashion segment, which is characterized by a higher rate of returns, typically due to customers choosing the wrong clothing size.

21. December 2022

Retino discontinues Portal as standalone product: what is changing?

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15. August 2022 Case studies

Retino automates 75% of Grizly.cz's customer care

Problem Grizly.cz is growing by 100% every year and that means a Grizly.cz is growing by 100% every year and that means a constant increase in workload in practically all departments. Of course, this also applies to reverse processes and the re...

23. July 2020 Case studies

Rituals Recommends Retino

We are introducing a new member of the Retino family of e-shops, which decided to solve reverse processes  with the help of modern technologies with Retino...

24. April 2020

Vratky a reklamace nemusí být nekonečný chaos

Vratky a reklamace nemusí být nekonečný chaos  Excelovská tabulka s hromadou identifikačních znaků zákazníka. Vzorec na upozornění blížícího se data – v lepším případě. Nestrukturované poznámky k jednotlivým případům. A celkový chaos kolem vrat...

14. December 2019

Integrace pro BigCommerce

Integrace pro BigCommerce Retino zatím není integrováno s BigCommerce, ale integraci plánujeme. Pokud se chcete dozvědět jako první, až bude integrace s BigCommerce hotová, zanechte nám na sebe prosím kontakt. Let me know

8. December 2019 Case studies

E-shop OdKarla.cz saves 75% of time thanks to Retino automatization

E-shop OdKarla.cz saves 75% of time thanks to Retino automation OdKarla.cz is an e-shop with secondhand products and 14 days return period. Customer´s happiness is the top priority for OdKarla.cz. This is proven also by the participation in final ...

8. December 2019 Case studies

Topgal.sk uses Retino to pursue extra customer care. This strategy turs out as highly profitable in the long run.

Topgal uses Retino to pursue extra customer care. This strategy turs out as highly profitable in the long run. Mr. Zoltán Korcsmáros is the leader of customer support at Topgal.sk. We talked about ther returns and exchanges solutions and about the...

8. December 2019 Case studies

Thanks to Retino, Nakup-Nabytek.cz has great overview of returns and exchanges. Moreover, they save 70 % of time.

Nakup-nabytek.cz je zavedený e-shop s nábytkem a bytovými doplňky. E-shop disponuje vlastním skladem, kde se nachází přes 10 000 produktů dostupných ihned k odeslání.