Online Stores That Provide Great Return Policies
Online Stores That Provide Great Return Policies What is the secret of successful online stores? They never forget about post-purchase experience. With 70% of customers reading your return…
Retino - Blog
BEFORE AND AFTER: Interview with Miroslav Štufka
BEFORE AND AFTER: Interview with Miroslav Štufka Mission of Retino is to help e-shops with their returns and claims. But how does the cooperation with us look like in reality? Meet Miroslav Štu…
Budget-Friendly Ways to Thank Your Customers
Budget-Friendly Ways to Thank Your Customers Telling your customers how much you appreciate them is an important part of their emotional shopping journey. It is also a great way to create a relati…
Building Customer Loyalty Through Your Return Policy
Building Customer Loyalty Through Your Return Policy You have a 60-70% chance of selling to an existing customer, while you only have a 5-20% chance of selling to a new customer. Loyal customers a…
How Social Media Influences Shopping Behavior of Millennials
How Social Media Influences Shopping Behavior of Millennials The generation of millennials is different – more than 70% of those born between 1980 and early 2000s are active on social networks. …
How to Create a Successful Online Store
How to Create a Successful Online Store Today, it’s easier than ever to launch an online store. However, the whole process of creating a successful e-shop is a challenge. Today’s customer has…
6 Tips to Reduce Shopping Cart Abandonment
6 Tips to Reduce Shopping Cart Abandonment Almost 70 % of online shoppers don’t complete their purchase. The number of cart abandonments is increasing and becoming one of the most serious problems…
Top eCommerce Trends that are dominating in 2017
Staying updated with trends in eCommerce is the only way to stay ahead of your competitors. The most dominating trends in 2017 are discussed below. Mobile optimization There are 2.3 billion smartphon…
The Importance of Online Reviews
The Importance of Online Reviews Every company needs an outside view. You can communicate customer satisfaction with a purchase through an email. But more often you are going to identify the purch…