Content & Social Media specialist (45-60k)

At Retino we build post-purchase software trusted by more than 2,000 online stores. Brands like 4camping, Grizly, Knihy Dobrovský and Sconto Nábytek rely on us every day. It's a technically demanding corner of e-commerce — and a decisive one for retail's shift online. Hundreds of thousands of shoppers use our products every day.

We're not a startup still looking for its direction. We have 9 years on the market, steady growth and a clear vision. We've processed over 3 million returns and we cover 26 % of all parcels in Czech e-commerce.

We're one of the leading players in Central Europe, and our solution is already used by merchants in more than 20 countries. But our ambition goes further — we want to build a product with global impact. And we're looking for people who want to be part of that

We're looking for a Content & Social Media Specialist to join our marketing team — someone who will give our communication a clear face, voice and rhythm.

Someone who will take full ownership of our social media: content creation from copy to audiovisual work (short-form video, reels, design-led posts), plus planning, publishing and community management. Alongside social, you'll comfortably handle shorter blog pieces that make the post-purchase experience easy — and enjoyable — to understand.

We don't currently have the capacity to mentor a junior; we need someone who dives straight in and makes content their own. What we're looking for:

• 2+ years of experience in content creation and social media management, ideally in B2B, e-commerce or SaaS, with a track record of building organic reach and engagement (on LinkedIn, Instagram and other channels).
• You can produce audiovisual content — shoot and edit a short-form video, put together a visual, or craft a post that stops the scroll.
• You have a feel for copy and flawless Czech — you write without filler, clearly, and with real energy.
• Your English is strong — we create content for international markets, so writing fluently in English is a must.
• You think in context and you execute — you can build a content plan, keep a consistent publishing cadence and see things through.
• You work with modern tools — we use Figma, Canva and Affinity. Claude is our go-to AI, with Gemini as backup, but we're open to other tools too.

• Own Retino's social media end to end — from strategy, scripting and production (copy, video, design) through planning and publishing to replying to comments and building the community.
• Write short-form content for our blog and website — turning complex e-commerce and logistics topics into readable articles that entertain and drive traffic.
• Plan and execute the content strategy — build a content calendar for social and blog that ladders up to our marketing and sales goals.
• Work across the team — pull know-how out of our sales, product and support people and turn it into stories that resonate with online retailers.
• Track results and trends — measure what works, test new formats and keep pushing our communication forward.

• Work alongside an exceptionally capable team — people who are a pleasure to work with, and to be around.
• We pull in the same direction. Sales, product, marketing and support actually talk to each other — when you promise a partner something, the company backs you up.
• Compensation of roughly CZK 45,000–60,000 depending on experience and contract type.
• Room to grow — we invest in learning and in tools.
• Flexibility — we're remote-first, but we also work from our offices in central Prague. Core hours are 10:00–15:00; the rest is up to you.
• Two of us are pilots. If aviation interests you, you'll fit right in — we occasionally take clients and colleagues up in the plane.
• Events that are actually worth attending — Retino Hangár, team offsites outside Prague, barbecues with colleagues and people from the e-commerce scene.

Get in touch via the contact form below.

Send us a link to your LinkedIn (or your CV), a few words on why we should bring you on board, and a short task (it shouldn't take you more than 10 minutes — we're not after a perfect answer, we want to see how you think):

Brief: Online retailers often see post-Christmas returns as a nightmare, but a return handled well turns a buyer into a loyal customer. Write a short post (in Czech language) for Retino's profile on this topic and outline a concept for the visual.

You can expect feedback within a few days, followed by a short call with our Head of Marketing, Honza, to talk through mutual expectations and next steps. We won't drag you through months of interviews — we decide quickly and we make a point of keeping the process fair to both sides.

We're looking forward to hearing from you!