Fair pricing, no commitment.

You can do a couple of returns a month, or thousands of them. Our pricing scale with your volume, so it is tailored for stores of all sizes.

Portal

Let your customers register returns automatically. A basic version for free.

from

0 Kč

per case

Start now for free

Features

  • Self-checkout portal
  • Reverse shipping
  • Basic customer support
Most popular

Portal + Manager

The portal and a professional RMA system. The most popular choice.

from

15 Kč

per case

Start now for free

Features

  • Self-checkout portal
  • Reverse shipping
  • Automatic communication
  • Automatic refunds
  • Stats and reporting
  • Priority customer support

Enterprise

The best of Retino with premium services. Suited perfectly for large stores.

Custom price quote

for > 1,000 cases per month

Contact us

Features

  • Everything from Retino
  • Priority customer support
  • Premium services
  • Custom contract

Feature comparison

Portal

Let your customers register returns automatically. A basic version for free.

Price per case
Free
0 – 100
cases
a month
3 Kč
101 – 1,000
cases
a month
Minimum monthly payment
0 Kč

Customer self-checkout

Embedded portal
Yes
Automatic data collection
Yes
Reverse shipping through Retino contracts
Yes
Reverse shipping through your contracts
299 Kč a month per contract
Multi-language
No

Returns management

Simple returns dashboard
Yes
Customer communication
No
Team activities
No
Refunds
No
Manual shipping ordering
No
Documents and claim protocols
No
Custom processes
No
Automatic rules
No
Stats a reporting
No

Integrations

Connecting supported platform
Yes
Conecting throught XML feed
3,000 Kč one-time payment
API access
999 Kč per month

Services

Onboarding
No
Employee training
No
Customer support
Basic
Payment
card payment only
Custom contract
No

Portal + Manager

The portal and a professional RMA system. The most popular choice.

Price per case
25 Kč
0 – 100
cases
a month
20 Kč
101 – 250
cases
a month
15 Kč
251 – 1,000
cases
a month
Minimum monthly payment
299 Kč

Customer self-checkout

Embedded portal
Yes
Automatic data collection
Yes
Reverse shipping through Retino contracts
Yes
Reverse shipping through your contracts
299 Kč a month per contract
Multi-language
Yes

Returns management

Simple returns dashboard
Yes
Customer communication
Yes
Team activities
Yes
Refunds
Yes
Manual shipping ordering
Yes
Documents and claim protocols
Yes
Custom processes
Yes
Automatic rules
Yes
Stats a reporting
Yes

Integrations

Connecting supported platform
Yes
Conecting throught XML feed
3,000 Kč one-time payment
API access
999 Kč per month

Services

Onboarding
od 6000 Kč
Employee training
No
Customer support
Priority
Payment
card payment only
Custom contract
No

Enterprise

The best of Retino with premium services. Suited perfectly for large stores.

Price per case
Custom price quote
Minimum monthly payment

Customer self-checkout

Embedded portal
Yes
Automatic data collection
Yes
Reverse shipping through Retino contracts
Yes
Reverse shipping through your contracts
Yes
Multi-language
Yes

Returns management

Simple returns dashboard
Yes
Customer communication
Yes
Team activities
Yes
Refunds
Yes
Manual shipping ordering
Yes
Documents and claim protocols
Yes
Custom processes
Yes
Automatic rules
Yes
Stats a reporting
Yes

Integrations

Connecting supported platform
Yes
Conecting throught XML feed
Yes
API access
Yes

Services

Onboarding
Yes
Employee training
Yes
Customer support
Priority
Payment
credit card or wire transfer
Custom contract
Yes
Do you offer refunds?
Yes, we offer a 14-day free refund. When you pay us for the first time and change your mind within 14 days, reach out to us and we will refund you the full amount.
Can I cancel anytime?
Of course. Your subscription can be cancelled in your Billing Settings. The extension will remain active until the end of the billing cycle and you will be charged for the remaining usage.
What payment methods do you offer?
You can pay easily with all major credit and debit cards. We use Stripe, a world-leading payment provider, for secure payment processing. Wire transfer is only possible with the Enterprise plan.
Will my data be secure?
Protecting your data is one of our highest priorities. We use industry standard security policies so that your data is safe and secure. We are also fully GDPR-compliant.

This is Sparta Retino. And you should try it.

We think that you'll like it. But yeah, we might be a tiny bit biased there. That's why we offer all of the Retino premium features for free for 14 days.

Start now for free
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